Are you looking to expose specific data from your Salesforce org? There are a few different ways this can be accomplished:
- Support Portal: Allow your customers to create service cases, update tickets, and access a Knowledgebase
- Customer Portal: Want to expose certain data to your customers? Project information, Delivery dates? Not only that but we have our own customer portal - Login required - but we're always happy to do a live demo - just fill out the form on this page!
- Contractor Portal: Allow contractors to access to project and task information, that they can be quickly perused and updated
- Partner Portal: Allow your partners to register leads, opportunities and keep your pipeline updated - all data live within your internal Salesforce
Need your customers to get access to data within your system? Salesforce Communities provides an online support-channel, social presence, knowledge solution, and lead registration for your customers and partners, allowing them to ask questions, submit requests, find information, and more–all without the help of a customer service representative. This not only allows your customer service department to cut costs, but also improves customer loyalty and satisfaction.
At Eustace Consulting, we can assist in giving your customers and partners safe and secure access to your data, 24 hours a day and 7 days a week. We can build and customize communities to embrace the look and feel of your brand.
"Chris and his team have been the perfect choice for us! They are responsive, knowledgeable, skillful and know how to deliver in a timely manner. Eustace Consulting has been and continues to be a exactly the high performance team we need. I would recommend them time and again to anyone looking for know how in every aspect of Salesforce. "Lisa Ventre, NAPLIA